Problem:

I have install the 2TB HDD for the VXDIAG full vcx plus scanner. When i tried to open the Ford/Mazda IDS software, it prompted me device not found error and asked to connect device.

Possible reasons:

1.You have Ford IDS license activated but didn't connect vxdiag vcx plus with computer or vehicle.

2. You don't have Ford IDS authorization activated.  So the vxdiag interface cannot communicate with IDS software.

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